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At DenaHomes, we strive to ensure that your orders are processed and delivered promptly. This policy outlines our procedures for dispatch and deliveries.
Order Processing
Orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Methods
We offer a variety of shipping options to meet your needs. Shipping times and costs vary based on your location and the shipping method selected at checkout.
Delivery Times
Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 5-7 business days. Express shipping options are available for faster delivery.
Shipping Charges
Shipping charges are calculated at checkout based on your order's weight and destination. Any applicable taxes and duties are the responsibility of the customer.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order's progress online.
Conditions Affecting Dispatch Times
Please note that dispatch times may be affected by public holidays, stock availability, and other unforeseen circumstances. We will notify you of any delays as soon as possible.
Contact Us
If you have any questions about our Dispatch & Deliveries Policy, please contact us at info@denahomes.com.au.